FAQ's
Your orders from Diamond Fútbol will be processed within 4-5 working days after your payment is confirmed. Please note that processing times may vary during peak seasons, promotional periods or pre-orders.
Yes, we offer Worldwide Shipping. Please refer to our shipping policy for more information.
If you receive a defective, incorrect, or damaged item from Diamond Fútbol, please contact us at Diamondfutbolhelp@gmail.com or through our Instagram within 30 days of receiving your order. Provide a clear description and, if possible, photos of the issue. We'll promptly assist you in finding a resolution, whether it's a replacement, exchange, or refund. If you would like to return an order, please refer to our refund policy for more information. Your satisfaction is our priority, and we're committed to ensuring a seamless and satisfactory resolution to any concerns you may have.
Yes, we provide a detailed sizing guide on our website to help you choose the right fit for our products. Make sure to refer to it before making a purchase.
If you need to make changes or cancel your order, please contact us as soon as possible at Diamondfutbolhelp@gmail.com or on Instagram. We'll do our best to accommodate your request, but changes may not be possible once the order has been processed.
If customers do not receive their order from Diamond Fútbol within the expected delivery timeframe, we apologize for any inconvenience. We recommend checking the tracking information provided in the confirmation email for updates on the delivery status. For any concerns or further assistance, customers can reach out to our customer support team via Diamondfutbolhelp@gmail.com or Instagram.
You will be able to find the updated status of your package by clicking on the copy and pasting the updated tracking number here. The updated tracking number will only be shown after a few days. For more information, please contact us at diamondfutbolhelp@gmail.com.
